Return & Refund Policy
Returns
We want you to love what you wear! If you’re not completely satisfied with your clothing purchase, you can return it within 30 days of delivery for a refund or exchange.
To be eligible for a return:
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Items must be unworn, unwashed, and in their original condition with tags still attached.
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Proof of purchase (order number or receipt) is required.
Please contact us at darren@byrondogtraining.com before sending your item back so we can help you with the return process.
Non-returnable items
For hygiene and safety reasons, we do not accept returns on:
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Undergarments, swimwear, or socks
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Final sale or clearance items
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Gift cards
Refunds
Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be issued to your original method of payment within 5–10 business days.
Please note: shipping costs are non-refundable.
Damaged or incorrect items
If you receive a damaged, defective, or incorrect item, please email us within 7 days of delivery with photos and your order number. We’ll send a replacement at no extra cost.
Return shipping
You are responsible for the return shipping cost unless the item was defective or sent in error. We recommend using a trackable shipping service to ensure your return is received.
Contact Us
If you have any questions about your return or refund, feel free to contact us:
darren@byrondogtraining.com
07870162683
